Can credits be refunded after they are consumed?
In general, consumed credits are non-refundable.
This is because credits correspond to computing resources that have already been consumed, including GPU processing, task execution, and system scheduling costs.
Exceptions include the following cases:
- Task execution failure due to system reasons → credits will be automatically refunded
- Clear system anomalies → you may contact official support for verification and handling
Credit consumption is considered a platform usage action and is subject to different rules than monetary refunds. For details, please refer to **How are fees and refunds handled?**.
