What should I do if I encounter payment or credit issues?

If you experience any payment- or credit-related issues, please follow these steps:

1️⃣ Refresh the page and confirm your current subscription status 2️⃣ Check the records in Subscription → Billing / Credit Details 3️⃣ If the issue persists, please contact support via the official customer service email 📮 ​saki@staff.v2fun.ai​, and provide the following information:

• Your V2Fun account information
• Order number (if applicable)
• Time the issue occurred
• a brief description

We will assist you in resolving the issue as soon as possible.